I use the goals option, setting monthly goals for time and mileage. Today my monthly mileage goal is 200 miles less than what it should be. The time goal is still correct though.
It might update later. Or it might be lost. Support either can’t or refuses to do anything about it.
What you can do to minimize the occurrence is to never use multiple clients for example.
Thanks for replying. So you’ve seen this happen as well?
Yes, multiple times. About 100km “lost” I think, and multiple badges.