Lost level and badges

Hello all. I’m curious if there is any fix for this. I lost the xp from my last 2 rides. When I look at the rides they show that I leveled up but today the level went away.


Hi @Brandi_Wells welcome to the forums.

One of the common reasons this happens is being logged into Zwift on two devices simultaneously. Do you have Zwift installed on multiple devices by chance?

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I do, I have it on my computer and phone. If I delete it on my phone do you know if there is any way to get back the XP that disappeared?

Usually there is no way to fix a lost ride on Zwift, but you can contact support via the website and ask.