L'Etape 2020 - iOS crash

Bugs and Support
110

Update: good news / meh news / good news

  1. Later this week, we will retroactively award the L’Etape 2020 kit to anyone whose game app crashed. No need for you to do anything except to have the latest game version.
    You’ll need to go into the “garage” and select the kit.
    I’ll post another update after we finish awarding your kits.

  2. Low-memory iOS devices may still be prone to crash if you use them in this coming weekend’s final stage of Virtual L’Etape du Tour. We advise you to play on a laptop, Android device, or AppleTV if that’s an option.

  3. Thanks to all those who took the time to send in game logs, we were able to identify a root cause and we’ll make improvements to reduce the risk of low-memory crashes in the near future.

1 Like