Left shifter will not connect; unable to ride with gears on Zwift Ride

The right side of my Zwift Ride controller has not had any issues to speak of, but the LEFT constantly loses connectivity, leaving me stuck in any gear without the ability to shift down or up.

Nothing helps. I have hold the left Z-button down for 30 seconds to reset the controller but with no result.

The blue Z-button keeps blinking constantly.

In the setting menu under the hardware option the possibility to change the way of shifting is not available anymore.

In the paring menu the controller keeps orange and I’m not able to tick the square box to select the controller.

I already did a full re-install of the game but with no result.

Can you provide me with a proper solution?

You need to contact Zwift support to get this sorted out - support@zwift.com

Yep, tnx for your reply. I already did this. Hope they will help/contact me soon.