Since 2 days ago my laptop won’t run zwift due to the gpu being too old. Just wondering what spec of laptop people are using here

That change to supported GPUs hasn’t started yet, although it’s soon (later this month, with the 1.23 release). See Upcoming Changes to Supported GPUs [March 2022]

Are you sure? I just get a blank screen when using my laptop where last week it would login fine

That’s a known issue with the launcher, not a problem with your laptop. Right-click on the Zwift icon in the system tray (bottom right of the screen, near the clock) and hit Exit. Then try loading Zwift again.

you can just right click the icon on the taskbar and close that way too. Or at least that works for me seems like different things work for different people!

That just closes the window, it doesn’t kill zwiftlauncher.exe. Works sometimes - as does right-clicking in the window and hitting refresh - but closing the launcher properly from the system tray (or Task Manager) is a better method.

for me closing the white window doesn’t work (neither does refreshing) but right clicking on the taskbar and closing that way works every time. It is a weird issue that seems to have different solutions for everyone!

Thanks guys, all seems to be in order now. When is the graphics change happening? I guess I will have an issue then

The unsupported gpu will start with the March game update, most likely will drop next week. Edit: or today :man_facepalming:

[image] ANDY_BOYD1: I guess I will have an issue then Not necessarily, depends on its specs. Post them and we can advise.

Laptop woes

General Discussion

Lucas_M (Lucas M) March 10, 2022, 5:26am 11

The HD 3000 GPU is no longer supported with the update that was released today. The current minimum requirements are pretty reasonable so it shouldn’t be too difficult to meet them. You may want to double check the minimum requirements on our supported devices article, but the point that is most likely to cause trouble is the RAM (Memory)

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