I love cog click with my taxc neo T2 and latest Apple 4K TV, but lately - last 3 weeks - with racing the gear up and down has enormous latency, also after update (zwift click and Taxc all latest software) i cant keep closing gaps in racing due to latency! Please help!
Do you force-close Zwift after every ride? You can get weird glitches if you don’t. I ask because I don’t recall anyone else posting that they were getting huge latency suddenly, so I suspect this is something at your end.
I have had the same issue. Apple TV, but not the 4k, Tacx Neo 2T. Connected via companion app on wireless. The issue is quite intermittent for me, doesn’t repeat regularly. Many rides without any issue. Occasional issue of not changing gears for a few seconds as described. I assumed it was my wifi. ?
I have now reset my Apple TV 4K, reinstalled Zwift, checked updates Tacx Neo 2T and found - which I did not know - an option in the Garmin Connect App on iPhone (Taxc Neo 2T button when on, Device Settings option Race Mode: Activate Set Race Mode which allows updates to be made 10 times per second it says, to have more realistic racing info (perhaps it than shows also visually who is in indeed in front or at the back (at times I win races while I am visually behind, and vice versa). I wil test that today!
I have this same issue plus I have very annoying ‘sticky watts’. Not only is the shifting delayed by several seconds but also power intermittently sticks at a value. It makes TTTs almost impossible as you are always either being dropped or shooting through the group. I have race mode set and I have reinstalled all apps.
I have run a comparison using a Mac Mini instead of Apple TV 4K and everything worked perfectly so I’m guessing that it’s a bluetooth overload issue; though it is odd that more people aren’t complaining about this as its very intrusive.
I have a similar problem. When riding, the image seems to shake, the gear on the screen disappears as if I’m riding without virtual shifting, and the resistance of the trainer becomes heavier, after a few seconds everything returns to normal. During this outage, I can’t shift. Furthermore, when this happens, the user-set buttons on Zwift ride no longer work.
That sounds like a connectivity problem with the trainer. If you use anything other than Apple TV, upload a log file to trainerdx.com to see if that’s happening.
So I did it according to the instructions but the outages continue. Same scenario, after the first outage the predefined buttons stop working and the next long minutes it shifts by two degrees, over time it was adjusted. I don’t understand.
I don’t even know where to look for the problem. Drivers or Neo. Connection, I don’t know what else to do. I’ve gone through the connection, updates and I guess I can’t do anything more.
I love the Zwift Click and the Cog but to overcome troubles with latency I stopped using the Apple TV 4K, connecting it to a computer solves all latency problems I think. Connecting via bluetooth on iPhone is far from ideal. Perhaps Ant+ dongle could solve it on Apple TV 4K, but it stays a drag Apple TV has limited Bluetooth, perhaps gets better with 2026 Apple TV when it arrives. Apple we need more Bluetooth options!