Kilometers in activity, but not in the dashboard


(Thorsten Dürr) #1

Hey guys,

my activities are all listed, but my yesterdays ride is not shown at the overall dashboard the 33,3km are missing. I restarted Zwift but it didn’t help. My ride in the morning has been correct added.

Is this a known problem?

 

Best

Thorsten

 


(Paul Graham) #2

I think this is a kinda-sort-of known problem Thorsten. The problem seems to revolve around internet drop-outs and such.

As I understand it, Zwift updates your stats incrementally. If you get a drop-out while Zwift is saving you could end up with a shorter final stat than you actually rode.

The .fit file saved locally on your device should be correct but you cannot update Zwift with that file, yet.

Ride On! 


(Robert Schepke (ZRG/PACK)) #3

I have the problem too, it annoys somehow. The KM-bar is at standstill since level 25. The reward selection shows 2 new things (star with 2) but there is nothing new in the selection. already twice this week I broke off the connection to the Tacx neo.Grrrr…

best 

Rob


(Paul Allen) #4

There is no levels beyond 25 right now.


(Robert Schepke (ZRG/PACK)) #5

OK. somehow I missed the information. I’m calm now. With regards from Bavaria Rob