JetBlack HeartRate Monitor - Setup Issues

Bugs and Support
1

Hi There,

I bought the JetBlack HeartRate monitor from the Zwift shop but cannot find any information or help on help to pair this up with Zwift of my Wahoo Kickr. I found a video on pairing the monitor with my phone but that seems to rely on me having a JetBlack trainer as well…cant get past setup on that app as I dont have their trainer.

Any help would be great, if anyone has had similar issues?

2

I would think that you would just put it on, open Zwift, go to the pairing screen, select Heart Rate, and then look for the device in the list. Is it not showing up? On what device are you running Zwift? Also, be sure the HRM isn’t paired to some other device already, or paired directly to a phone or other device. It should only be paired through the Zwift app.