Issues Connecting Power2Max NGeco to Zwift (No Watts Showing up)

Powermeter is pairing with zwift via Bluetooth. When I start pedaling, the software only recognizes my rpms and not watts.

-I have attached the bike to a direct-drive Cycle ops silencer - no smart capabilities
-The Power Meter is a brand new Power2Max NGeco

Any tricks or insight into solving this helps!

Thanks

First make sure nothing else is paired to your NGeco. Turn off any head units. Close out any other apps. Etc… On the pairing screen, pair the power source (p2max) first. Remain on the pairing screen and start pedaling. You should see watts go up. Assuming that works, pair the cadence. Pedal again and you should see both cadence and power go up. All good? Still not working?