I contacted Apple yesterday regarding that I pay for something that does not work as they should. They were so interested in this that they called me. They seem to take it seriously!
Therefore, urge you who pay via Apple to contact Apple to show your dissatisfaction!
Thank you.
Today I opened Zwift on iPad and ran Companion on iPhone. The companion map loaded.
For me anyway, the issue seems specific to Companion app on iPad not loading the map for approx 3 weeks
Appreciate the efforts
I have the problem with my iPhone and iPad since the last update. They don’t connect to the ride. I hope we could go back to the previous version. 
Posting to subscribe. Same problem as everyone else. Companion on iPad.
Yes. Cannot us Companion App at all still. Been 2 weeks
Same issue! Connection to companion on my iPhone 12 works but not on my iPad just contacts and drop after 1-2 sec. Same iOS 15.1 on both same companion 3.30 but just works on the phone?
+1 I’ve had all the above issues, blue screen, white screen, map, on the latest iOS on iPhone 10s. Very intermittent though, rebooting the phone and killing the app 1,2,3,random times works
Same issue here - Ipad v 3.30; map switches off after 1 second.
Hey ZWIFT so what is the answer here? When will this be resolved. A lot of us use an iPad for companion and a Apple TV for Zwift in group rides. Using the phone? too small. And it also has a problem where the map won’t appear. When will this be fixed?
@shooj Any update? Ipad opens Companion but map of live status shows until circle around rider closes, then goes off screen. It’s been over 3 weeks.
Same, fine on iPhone, but experience much worse given screensize
Companion app works intermittently in-game now on iPhone, however Filter button in Events doesn’t do anything when pressed.
Is anyone else finding this?
iPad still not working in-game but filter button does work. 
Is this really necessary? Shouldn’t you be advising that both systems are on the same network/subnet? I run zwift on a Windows 11 system that connects using Ethernet, no Wi-Fi on it. Until recently ZC worked just fine on an iPad using Wi-Fi on the local network. The applications shouldn’t care about whether it’s on a hard wire connection or Wi-Fi as long as the network/subnet is the same.
People need to stop posting things like “make sure it is on Wi-fi”. This is NOT a user issue. This is ZWIFT not getting off their a$$es and fixing a bug. It worked a month ago, now it does not. This should be a straight forward patch and it is REALLY ticking people off that they are not fixing it. How hard is it to ensure that the connection remains persistent. The issue is clearly theirs as the map pops up on the iPad and then it drops away. FIX IT ZWIFT FOR CRYING OUT LOUD.
Spot on Michael 
Exactly, I’m sure if their billing system stopped working they would find the resources to fix it immediately 
Steve - your comments are spot on. I run Zwift game over ethernet (Win 11) and ZCA over wifi (iPad OS 15.1) as well. Never have had a problem until this recent update broke the ZCA on iPad.
I wish people would stop filling the thread with complaints. It makes the job of sifting through the noise to find meaningful feedback very tedious. We have heard all of the threats of cancellation and whining about the length of time to fix. Enough already.
EXACTLY. We are paying a monthly fee and if they couldn’t collect that? They would be all hands on deck.
FIX THIS ZWIFT OR START COMMUNICATING WHEN
Bob, what is tedious is the lack of ZWIFT providing any feedback on when they will resolve the issue. Unfortunately with things like this, the squeaky wheel gets the grease. Perhaps if more people piled on, they would actually fix it or start effectively communicating about the issue.
Rule number 1 of customer service is not being addressed by ZWIFT: acknowledge the problem. Even an answer of “we are working on it” and then regular updates provides people with a sense of being heard and then they can wait patiently.
Silence is never the answer.
There is no meaningful feedback left to give – all configs (ethernet, windows, mac, etc) make it clear, this is just broken.
Having managed an apps engineering group for a semi conductor mfg on a global scale prior to retirement I have a fair amount of customer facing experience in addressing product shortcomings. In my experience the squeaky wheel is left to squeak and the attention is brought to bear on those trying to help solve the problem.
For those that would rather harp on Zwift’s lack of hand holding I respectfully suggest that they suspend service until the problem is solved and that they negotiate (off forum) for a free month of access to be used when they choose to resume service.