Intel's Arc 770 graphic card results in basic profile only

It seems Intel’s new Arc 770 graphic card is not listed by Zwift.
According it’s perfomance it should unlock the ULTIMATE profile.

*Ultra :wink:

It’s a manual lookup, this isn’t unusual for a newly released GPU. Ask nicely and they should add it to the list. :+1:

@shooj

2 Likes

@Uli_T welcome to Zwift forums.

I’ve asked the team to add it to the list.

5 Likes

Thanks Shuji

Is there anything I can assist with.
The log file shows
[19:22:53] GFX_Initialize: GL_version = 4.3.0 - Build 31.0.101.3490
[19:22:53] GL_vendor = Intel
[19:22:53] GL_render = Intel(R) Arc™ A770 Graphics

[19:22:53] Calculating Graphics Score
[19:22:53] GFX: Found a vendor/model match for

[19:22:53] Using basic graphics profile

It looks something is wrong. After there should be the detected type - as I’ve seen in a log from another PC.
And ‘basic’ is obviously the fallback profile.

Sorry
it should be
after “match for”

Nothing wrong other than they haven’t added it yet, so it isn’t found.

Hello Shuji,

Is there anything I can assist with.
The log file shows
[19:22:53] GFX_Initialize: GL_version = 4.3.0 - Build 31.0.101.3490
[19:22:53] GL_vendor = Intel
[19:22:53] GL_render = Intel(R) Arc™ A770 Graphics

[19:22:53] Calculating Graphics Score
[19:22:53] GFX: Found a vendor/model match for

[19:22:53] Using basic graphics profile

It looks something is wrong. After “match for” there should be the detected type - as I’ve seen in a log from another PC.
And ‘basic’ is obviously the fallback profile.

Uli

Nothing is wrong. It won’t change until they’ve added your GPU to the list for Ultra, and this can’t happen without a game update anyway.