This maybe has something to do with the switch to daylight saving time last weekend.
The screenshots are stored in the c:\Users<my Username>\Pictures\Zwift folder but do have the wrong filedate (1 hour earlier) using Windows 10 and the F10 hotkey. My Windows system time is correct and made the switch to daylight saving automatically.
I made screenshots with the companion app today like suggested in this thread and those pictures were attached to the strava activities. So that’s the workaround for now until the bug gets solved.
Me too, it works with the Companion App, but… Only pictures taken just with your phone. I tried to mix’em up to see if it would take the “F10” pictures also but No. It skipped them!! So of 5 pictures 3 of them with ZCA was uploaded and the 2 from F10 (PC) was Not Uploaded but skipped. Hope Zwift fix this soon. Now I have to go to pictures/Zwift and ZIP the pictures from todays rides and get them to another computer and manually upload them to Strava, or you can just manually upload them from your Zwift Computer to Strava.
I am having the same issues too with F10. Sometimes having Companion App open helps but most of the time it is not uploading the captured pictures. The pictures still are available in the Pictures folder on my Windows machine. Like everyone else, it started happening after an update…
Completely removed Zwift, renamed Zwift folders, and Zwift Picture folder. Downloaded clean install and same thing, reverted back and copied Zwift Folder CP and preferences back. Same thing, Companion App works fine.
I haven’t seen any official comments from Zwift on this… maybe the timezone change / timestamp is the issue which will resolve itself over this weekend
But if the issue continues, it would be good to get some acknowledgement from Zwift.
The workaround of using the companion to take screenshots (which then appear on the final ‘save and exit’ screen) does work to get screenshots to sync across to activity on ZC / Strava etc.
I’m having this problem, too. I use a PC running Windows 8.1 and am taking screenshots with F10, making sure that photos are selected at the end of rides. The last ride that successfully uploaded a photo was Oct. 20, and I’ve ridden multiple times since then (starting Oct. 25) with no photos uploading. They appear neither in Zwift Companion nor on Strava.
This happened to me but all of my Zwift photos load to a “Zwift” folder in the “picture” file.
I was able to add the photo to Strava and here.
Time change hasn’t occurred yet.
I use Windows 10.