I have been on Zwift for 7years and over those years, I have won and bought many wheels. However, I’ve been regularly riding my Tron so don’t look in very often or make changes. I was surprised today to look in my garage and see nothing. If you don’t visit or use what’s in your garage, do you lose stuff? I have all my frames and clothing but no wheels. Any ideas?
no, you were probably looking in the wrong area… or if you have the tron bike equipped you won’t see any wheels because you can’t change the wheels on the tron bike. Try equipping a different bike and see what happens. Also, same thing applies to mountain bikes and gravel bikes, you can’t put road wheels on them so you might not see any options for wheels if you have the MTB or a gravel bike equipped.
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Hi @deborah_nixon,
This is Haziel from the Zwift Support team. I want to extend my congratulations on earning the Tron bike is an incredible achievement! I know it’s not an easy feat.
I understand your concerns about being unable to see your wheels in your garage. Please don’t worry; this is a common experience with the “Zwift Concept Z1.” It comes with some unique quirks, including the inability to change the wheels. If you switch to a different bike, your wheels should reappear. For further details, I recommend checking out the article about the Zwift Concept Z1
I hope this information brings you some peace of mind. If you have any more questions or concerns, please don’t hesitate to contact us.
I wasn’t clear. I changed frames and the garage is empty. I saw other frames. Are you saying pick the frame?
Try another frame. If you can keep the tron wheels on a different frame, that would unique!
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Thanks. that was dumb. Of course I should have picked a frame and then checked for wheels. Thanks for your help