HR Not connecting

(Wavell Hinds) #1

I have both the Garmin Fenix 5 Sapphire watch with in built HR and also the Garmin Tri HR Strap.

Both devices will not pair with the Zwift via Ipad.

Any help.

Yes , i have set broadcast mode on the watch.

(Steve Ellis) #2

iPad requires Bluetooth signals. It requires either a Bluetooth heart rate sensor, or an ANT+ heart rate sensor plus an ANT+ to Bluetooth converter, like CABLE.

(Forrest B.) #3

Most Garmin devices only broadcast over ANT+ protocol, which iOS devices are not compatible with.

While the fēnix 5 does offer some Bluetooth connectivity, heart rate data can only be broadcasted over ANT+, as is specified under “Heart Rate Features” on the fēnix 5 specs page.

It is possible to connect an ANT+ device to iOS with the use of a signal bridging device, and you can find the most up-to-date information on ANT+ support for iOS in this knowledge base article.