Welcome to Forums! I am Nelson from Zwift Support.
Congratulations on having the in-game headphones. I reviewed your account and provided the proper discount code via email. I’d recommend checking the spam folder in case you do not see it in your inbox.
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I completed the 1st WotW on that qualified for the headphones on the 17th of July and didn’t get the head phones or email, can you have a look at my account also thanks Carl.
Thank you for your comment. I have also sent you an email with a code for this promo. Feel free to reply there with any additional questions or concerns.
Shuji at Zwift HQ here. The orange headphones you unlocked in Big Spin inspired the real-life headphones. In game - it’s the same artwork, just renamed for those who haven’t earned them yet.
I did it alone, not as a group ride, that is probably why I don’t have them.
To be fair though there is no mention of the WotW to be completed as a group ride to be eligible in the email I was sent, see below.
“Complete any of the Tour de France pro-inspired workouts, and you’ll unlock the orange Zwift x H2O Headphones in-game along with a 20% discount code to purchase the real deal!”
Sorry for bothering again and coming back to the subget. I did back at the day the Alpecing race-warming up workout on 19.07 as solo-workout. As I am wondering to purchase the headphones… is it still possible to have the code?.