Green & Black hub adapter

I love my Swift hub, but recently moved from an apartment into a house and have lost the tiny, green and black adapter that allows my bike to mount properly to the hub.

Anyone know how I can acquire a new one?

Have been unable to find a customer support number and the chat :speech_balloon: with the bot was of no help.

Contact support

I have sent them emails as there is no customer support number (that I can find). I have also spoke with the bot via chat… and that ended with null results

If you keep saying you need further help to the bot you’ll eventually get to a human.

I have been contacted via email by customer support. They advised me that they will send a new adapter to my house!


Great news.