Replacement Parts

Good morning everyone!! Is there a way to buy replacement parts for my hub?? I can’t find anywhere on the site where I can.

If something has broken and you contact support, they should be able to help you.

I need to replace one of the green thru axel adaptors - do you know where i can purchase one of these from?

Hi @Sam_Slatter welcome to Zwift forums.

Please contact Zwift Support and we’ll be glad to help!

I need to replace my quick release adaptor for the the Zwift Hub. I am getting nowhere online and the chat function is no help. How can I get one… I lost it during a move.

Persist with the chat bot until it relents and prompts you to open a support request.