Lost Part - no response from support

Zwift Shop Zwift Equipment
1

Hi,

I moved house and misplaced the pink adapter for the Zwift hub quick release so I am unable to use my Zwift Hub.

I have emailed the support email address but 5 days later no response.

Please can someone help as I am eager to get back onto Zwift again soon.

Best Regards,

Andrew

2

Hi @Andrew_Hudson, welcome to the forums!
I’m Fernanda, from Zwift.

I apologize for the delayed response from our support team. I have located your ticket and provided an answer via email. We will proceed to provide you with a replacement adapter.

Please check your inbox for further details!

3

Thanks for the reply. I’ve emailed back.