UPDATE December 18
- We’ve discovered the root cause for the “I can pair my trainer, but don’t have resistance” issue thanks to the details that you provided in this thread, and are working on a patch to fix it as soon as possible.
In the meantime, here’s a proven workaround: rather than pair your trainer directly to the main Zwift app - use the Zwift Companion app running on a separate smartphone to “bridge” the Bluetooth signal. Here’s how.
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For those who can’t find the trainer’s signal at all: are you running the main Zwift app on macOS / iOS / tvOS? Please check if your device has updated to OS v26.2 which Apple released 6 days ago. When Apple updates an OS, they strip app permissions of their ability to use Bluetooth and WiFi. The simplest way to fix that is to uninstall / reinstall the Zwift app (here’s how to do that on every OS) , then say yes to all the permissions prompts when they pop up.
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Direct Connect issues specifically with JetBlack trainers will also be solved with this upcoming patch
Please keep an eye on this thread for a progress report.