Fuzzy diaplay on some parts of the course


(Mike Ash) #1

I wish I could upload a file here but have seen it on both courses sometimes where all the metrics you guys display, speed, power, ranking etc is crystal clear but rest of picture is pixilated or haloed.     Happens on my MacBook Pro and HTMI to 64" monitor…  took screen shots - even happened today 14Setp16 on mountain course for part of the ride… you’d think if display issue whole screen would be bad but only the riding images.


(Eric C. (Zwift HQ)) #2

Hi Mike,

How old is your MacBook Pro? Is it relatively recent?


(Mike Ash) #3

Eric thanks for the reply - its’ fairly new and I’ve only seen this problem a couple times  MacBookPro (Retnia, 13" / 2015) w 3.1GHz Intel core i7, 16GB 1867 MHz DDRs memory, Intel Graphics Iris 6100 with 1536MB  running OSX El Capitan version  10.11.6.    98% of the time no issue just a couple of time the graphic were fuzzy but all the overlays from Zwift were crystal clear


(Eric C. (Zwift HQ)) #4

Did this happen during a workout? Like towards the end? How long does it last?


(Mark Hewitt) #5

What Eric is driving at here is that it’s the hazy effect you get at the end of workouts to simulate you blacking out from the effort. It’s entirely normal and part of the software!