FREE TRIAL? I’m on ACTIVE MEMBERSHIP

So UPSET this morning, got 100km Group Ride from our club and ZWIFT Gave me 25km FREE TRIAL…

My MEMBERSHIP is ACTIVE as per my Account and on RECURRING Renewal…

Anyone experienced the same?

( email sent to ZWIFT already)

There have been a few posts over the years about this.

Check your email address is the correct one.

Have a look at the other posts. See if they help.

Yes… Emai used is correct…

Was riding at level 29 account…

https://www.facebook.com/SPARK57/videos/10159818050799992/?d=n

The other thing that hits people is when their credit card gets renewed and they forget to update it on zwift. This happened to me recently.

Thanks for reply…

I’ve checked that as well.
Card not yet expired