Hi! I finished the zwift baseline camp second workout yesterday but the session didnt save. So now it wants me to do it again.. can you find it in my logs and set to finished
You would have to contact support for that. This is a community support forum so it’s great for advice but not for action on your account.
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Hi @Joost_H welcome to Zwift forums.
Shuji at Zwift HQ here. I see that you took Paul’s advice and contacted my Support Team colleagues. Glad that Hian manually credited you a completion credit for the Baseline Camp session.
I wanted to let you know how to avoid this from happening again. I peeked at your server logs and noticed you log into the Zwift main app. from an Macbook Pro and an iPhone 15. Simultaneous logins will cause this issue. You can eliminate this risk by uninstalling the main app from the iPhone and run the game only on your laptop if that’s your preferred Zwifting device.
The Zwift Companion app is designed to run on your iPhone, and give you additional functionality that supplements the main app. By all means use the Companion app if you want to plan your future activities, see your fitness progression, and so on.