Hi all -
First of all - thank you to the forum regulars who alerted us to the discussions about this exploit. We appreciate the heads up and wanted to address your concerns about it.
We removed the first post about it on the Zwift forums because we don’t host discussions about how to exploit the game. As a reminder, we ask that you report any exploits here, do not test them and never post details of them in public forums. We recognize that you all brought it to our attention with helpful intent. All the same, this Zwift-owned forum is subject to our Terms of Service, and though it happens infrequently - discussions are removed at our discretion from time to time.
Firstly, we would like to address the suggestion made by the originator of the post that this is ‘The Ultimate Undetectable Weight Cheat on Zwift’. This is not true. Our server captures changes made by players to their profiles.
Secondly, we would like to explain the actions taken against this individual. Zwift’s Terms of Service directly address exploits in the game. Section 5, subsection vii forbids “Use our Platform other than for its intended purpose and in any manner that could interfere with, disrupt, negatively affect or inhibit other users from fully enjoying our Platform or that could damage, disable, overburden or impair the functioning of our Platform in any manner;"
Promoting information on how to exploit the platform constitutes a violation of these terms as it can negatively impact the enjoyment of other Zwifters.
Having shared details on how to exploit Zwift in multiple public forums, the originator has been found to be in breach of these terms of service. As a result, their social interactions with other Zwifters has been limited, they will not be visible to other Zwifters in events, and they will not show in Zwift race or ride results for a period of 30 Days. Unless it’s an invite-only event, this doesn’t prevent core use of the game.
Players who weight-dope in a race are routinely detected by other participants by putting out suspiciously high w/Kg values. If you suspect others of cheating - we ask that you report by either:
- During the race: Zwift Companion offers one way
- After the race: Use this process
Either way, community reports are investigated by a human who can readily find weight changes made to a rider’s profile mid-ride.
Longer-term, we have a plan to block this kind of mid-event weight exploit so race results are not impacted by bad actors with ill intent. We are unable to go into details of these plans for obvious security reasons. Detecting game exploits is a never-ending battle, and we appreciate your help in finding this one.