I cannot find ERG button to turn it off and on?
Are you doing a workout? First things first
Hi @Kate_Hunt_IM , welcome to Forums! This is Jose from Zwift.
I’m sorry to hear that you cannot locate the ERG button. I believe you may not have paired the trainer as controllable. Could you please check again? and try unpairing everything and pairing again?
If the issue persists, please use the Contact Us link on Support.Zwift.com. The Forums are a great tool for helping many members with similar issues, but unique situations are best handled by one-on-one Zwift Support. Take Care.