Drop out and no chance to reconnect


(Michael Wiermann) #1

Hi,

in the last 3 of 4 rides I had connection problems to the Zwift server. All riders disappear and are not coming back. Normally I don’t have wifi problems with my laptop, but I don’t want to exclude an issue like that. But even when there is no more connection to the Zwift servers I can go online on websites while Zwift is offline and unable to reconnect, and so the rides are. “lost”. Attached is an overview of my last 4 rides to show when it happend with the "partial mentioning.

Regards,

Michael


(Jason K) #2

We’ve got an article with some troubleshooting steps on the knowledge base, so try those and see if they help. :slight_smile: