The last three rides I’ve had on Zwift have had multiple connection disconnected messages, all riders disappear and I ride on my own until they come back, all these rides have been group rides either the big spin or Zwift games, I have been using Zwift for over a year with no issue so hoping somebody can help with this issue .
I have put the log file through zwiftalizer but not really sure what I’m looking for and I am not able to post a link here
Any help appreciated
This usually indicates a network drop, try restarting all your wifi/modem/router equipment.
Hi @Brian_Kermode_LGRC, welcome to the forums! This is Jose from Zwift.
I understand that you are experiencing some connection issues, and we appreciate you bringing them to our attention, as @Mike_Rowe1 mentioned. Another cause of this problem is having multiple logging sessions. I’d like to share an article with you that may help resolve this issue.
If you have any questions or need further assistance, please don’t hesitate to reach out. We are here to help!