When Zwift is up on my computer, it constantly goes into a weird advertisement mode. I’ve checked every setting and can’t seem to turn it off. If I stop pedaling for 30 seconds it switches screens and try to sell me on Zwift.
What is going on?
I also encountered the same problem as you. When I stopped pedaling, ads popped up. If I continued pedaling, the game would pop up from the current map route to another starting point of the volcano route. And the riding mileage and riding time were all reset to zero. I am from China.
Hi @w_weibo, welcome to the forums.
I’m Fernanda, from Zwift.
I couldn’t miss the chance to help you in this matter, I want you to know that this can happen if your account was initially created for a bike shop, please feel free to reach us by using our Contact Us link on Support.Zwift.com, and we will be more than happy to help you in this matter.
Keep us posted.