Different monthly subscription fees in South Africa

General Discussion
1

Good day team Zwift,

To date was no response received to previous enquiries sent via e-mail.
I have recently renewed the following 2 x Zwift accounts for my son and I, both based in South Africa:

  1. (My son, Bertie Emmett Anderson)
  2. (Me, namely Bertus Bruts Anderson)

Please confirm why there is a difference in the monthly subscfiption fee.
I am currently paying £12.99 per month for my own account, whilst I have to pay €16.99 per month for my son’s account.
Please check and advise.

Bertus Anderson

Email addresses and phone number removed. It is against forum policy to post personal info.

2

Why are you not paying in the same currency for both?

3

If converted to South African currency, namely the Rand, then the monthly fees being paid are R308.82 for my son’s Zwift account, and R272.81 for my account.

4

Disclaimer: I’m not a Zwift employee, and I’ve only ever paid in USD. However, on https://support.zwift.com/en_us/zwift-pricing-update-HygeG0ybH7, it does say…

The price you pay may not match the current exchange rate and may vary due to local currency or tax requirements.

I would guess that it’s currently a better deal to pay in British pounds than it is in euros.

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