Upon opening the desktop app, have it check for a newer install file if available.
After the Watopia expansion on New Years day, I had multiple app crashes during my rides. I put in a support ticket and got an autoreply. But I then considered uninstalling/installing the app again but went to the Zwift site to download the installer again. The newer ZwiftSetup.exe file was “Product version” 1.0.19 and my original “Product version” was 1.0.16. After installing 1.0.19 file, no crashes on an hour+ ride today.
Seems your support queue could use some relief with a version checker/prompt.
Along these lines, please give your ZwiftApp.exe file a “File version” or “Product version” as they are both currently blank. I’m not sure how support is handled when a user isn’t sure what file/app version they are on. Nobody likes to hear, “just uninstall and reinstall” vs. “if x isn’t version x.xx.xx then download the most recent installer” and better use your dev/support time on the fun stuff.