Delete / cancel Account


(Ramsey Shull) #1

 

Customer Service

I am in the 14 day free period and want to cancel my account.

I like Road Trainer better. Thank you for the free trail.

Please cancel this account immediately and refund any money paid.

Thank you,

Ramsey

 


(Eric C. (Zwift HQ)) #2

Hi Ramsey,

Since you did not ever enter in any payment details, there is nothing to refund OR cancel for that matter. If you wish to suspend your account, let the free trial run out. There’s nothing else you have to do :slight_smile: