Crash Issues with V1.78.0 and Nvidia drivers 566.03 (November 2024)

Bugs and Support
1

Hi,

Not sure if anyone else has seen this but I thought I’d post here for info but since being upgraded to 1.77 and Nvidia drivers 566.03 I kept getting annoying crashes in Zwift (and another cycling platform MW, which I only use for testing things like this honest!).

After rolling back to 565.90 I haven’t had another one yet, although had only done limited testing so far TBH.

I’ve seen notes about 566.03 causing CPU issues so obviously something up, but just wanted to share for anyone else out there seeing this or having a similar set-up.

2

That driver is dated 10/22/2024 on my Dell XPS 8940. I’m running 177.2 with no issues. FWIW

And… issues. I get the video dropping on my secondary monitor for 3-4 seconds. 1-3 times per hour ride

3

yeah, seems to be a ´thing´… rollback is the suggested fix

TBH if you are OK on the driver you have now, leave it at that for quite a while…

4

Yeah will give it a few rides just to see but feels like that was the cause. I did reinstall Zwift before doing this but still had the crash and that usually fixes most ills.

For those interested I’ve got a GTX1080 and i3-12000f.

1 Like
5

No issues since the rollback so seems to have done the trick.

I’ve uninstalled the Nvidia Control panel as well, so I don’t keep getting reminded to update and will keep Windows driver version level for now.

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6

There was an update on 11/12/2024 to 566.14. I’ve had no issues with that version.

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7

So I updated to 566.14 and started getting crashes again, so have rolledback to 565.90 again and will try a longer ride again later.

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8

Hi everyone! This is Alejandro from Zwift. Regarding this situation with the NVIDIA GPU processor and Zwift, we have identified an issue causing these crashes, and we are currently working on a solution for a future update.

If there is anything else we can help you with, please do not hesitate to write us at support@zwift.com.

4 Likes
9

Great to hear that theres an issue being looked into @AlejandroC and you’re working on a solution, I’ll keep an eye on this thread, cheers.

10

Has this been fixed in 1.79?

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11

Has this been fixed yet?

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12

Hi Alejandro. I find that if I start Uber Loop I crash in a similar place every time, going up the first mountain. See the attached file, there are two GPS jumps where I have stitched the file together after crashing. Hope this helps.

filebin . net/73a46pu0ed8t8sb2/Afternoon_Ride.gpx

13

Hi @AlejandroC any update / ETA on this. I’ve had to rollback drivers to almost 1yr ago now just to keep stability, thanks

14

Couple of months with no update here @AlejandroC , is this still being looked into?

15

I was having problems with a GTX 1050 and the latest nVidia drivers, not only in Zwift (Windows freezes, graphics glitches, etc). Uninstalled the drivers, let Windows update install the “default” drivers (32.0.15.6094 from August 14 2024) and now everything is smooth.

16

Sounds similar to my situation thanks @oldnapalm I’ve rolled back to that version, via Windows, as well and been stable since.

I am just chasing to see what’s happening generally as it’s not great to be in this situation. Also with the latest Nvidia 50+ cards having driver issues I feel more and more like just leaving it alone now. :+1:t2: