Hey everyone, we’ve spliced together your reports on iOS and AppleTV to create this thread, and are working on this issue.
If you’re having symptoms please tell us:
At what point do you crash: When you click on your username? Before you reach the pairing screen? At the world selection screen? After you’ve dropped into a world?
- What iPad / iPhone / Apple TV model you have
- Which iOS / tvOS version is installed on that device
- Please go to the App Store from that device to verify which version of the Zwift game app is installed. If it’s something other than v1.19.0 , please let us know.
We are working on similar-sounding symptoms affecting Widows users. If you’re on Windows, please join us on this other discussion.