Connecting to TV -- No Sound OKAY -- Sound NO GOOD

So running Zwift of my laptop… when I connect to TV using HDMI (screen copy or extend) it will work fine if I have the speakers/sound output set to the laptop speakers. If I set the sound setting to play from the TV then Zwift gets very chopping and is unplayable.

This didn’t use to happen, using all the same hardware. Anyone else have this problem?

Hi @Flex-C ,

Welcome back to Zwift, this is Jose a Zwift support.

I’m sorry to hear that you’re experiencing sound issues. Have you tried using a different HDMI cable or connecting to a different HDMI input? Additionally, you can customize the volume for the menu and notification sounds in-game by adjusting the slider from off to maximum. If the problem only occurs with this TV, it’s possible that the issue lies with the TV’s audio settings.

Thanks Jose. I have tried different hdmi cords same issue. Doesn’t happen with my desktop and the same tv. So I suspect the culprit is the laptop, just strange thing to randomly start occurring.