Connected but 'No Signal' (via PC)

[Pieter_Erasmus1 (Pieter)]

I am having connection my Microsoft PC with the Tacx. Says connected but NO SIGNAL. It works on my iPhone. Any suggestions? Thanks

[Run.10K.Every.Day (Stuart Middlecoate)]

Assuming you are connecting via BT.

On the pairing screen is the BT icon pulsing in the top left corner?

[Pieter_Erasmus1 (Pieter)]

Yes it is pulsing… but nothing happens.
Thanks

Pieter

[Run.10K.Every.Day (Stuart Middlecoate)]

Have you paired it in Windows?

What revision of BT do you have?

[Pieter_Erasmus1 (Pieter)]

Hi Stuart

Yes, as mentioned – it shows both PAIRED and CONNECTED - but keeps on saying NO SIGNAL.

[Run.10K.Every.Day (Stuart Middlecoate)]

Try unpairing it with Windows. Sounds odd but sometimes it helps.

Also make sure no other device is paired with it. Turn your Bluetooth off on your phone.

[Pieter_Erasmus1 (Pieter)]

Hi there

I have done what you suggested and the problem is still there. See screen shots below.

Second screen says “connection failure” in top left corner.

Thanks for the help.

[Gerrie_Delport_ODZ (Gerrie)]

Did you try to unpair everything, and pair it while pedaling. You should see power in the pairing screen.

[David_Stark (David)]

I had that occasionally with my HR monitor (wahoo tickr) when I was using it with Bluetooth and Apple TV. Usually a reboot of the Apple TV fixed it. I’ve since switched to a pc and am using ant+ now.

[Pieter_Erasmus1 (Pieter)]

Thanks guys!

Tried all your suggestions and it finally working.

Thanks so much.

[Pieter_Erasmus1 (Pieter)]

Thanks Gerrie, will try it.