Companion app problem


(Smelly Norman) #1

After the latest 3.0 android companion app update, the “game” screen no longer works. The screen is just blank. All of the other screens work fine, and the various buttons on the map screen work… just no map. All of these were working fine prior to the update, and I have tried uninstalling/reinstalling. I use this on a relatively cheap tablet, but like I said, It worked fine before.

(Calvin Mitts 64 (PV)) #2

I have the same problem. Using a Samsung A6.

(David Dewaels IM) #3

Problems also since the last update of the Android 3.0 companion app, unable to connect with a Samsung Galaxy Tab tablet. As well as the photos taken during the session and after for the statistics are not recorded despite the effect taken of the picture on the screen and the sound.

(Espen Laaveg) #4

Have the same problem with iPhone. No map. It says «loading» during the entire workout.

(D. Raj Raman) #5

Yes, identical problem on my Android phone. Started yesterday which was my first ride with the updated companion software

(..Troy) #6

I’m also having companion app problems.
Main screens ok but subsections at individual rider level will always make app crash.

Please look into these problems Zwift.
New part looks good but the app is not working properly.