Clubs Rollout Strategy

Here is s a thought if you cant give us access.

Why not poll us with a survey questionnaire asking us what sort of feature set club owners are looking for.

That way ;

we can input at least if we cant access .

You will understand if you are getting appropriate feedback for what this club feature should look like from your current testers , as it sounds like from last feedback its concentrating or a specific feature of club organization not all clubs would necessarily be interested in (although my club certainly are ) .

It would also help you understand how many would want to use that feature you mentioned as causing a lot of concern ( event organizing ) and understand the impact.across the board.

For sure it will also make sure how you would need to message roll out if you were to present us with a feature set that is not aligned with what the majority of club owners might want or expect . Messaging of the roll out in some respects is even more important than the product itself. If you don’t do your market research here with target audience it might not go so well . So whilst I might be super happy my appreciation might be drowned out by all those who didn’t get there wish list .

Finally if you really really must roll up to only another select few you will at least know who the most appropriate clubs are … because they would have told you in the survey

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They sort of did it with that spectacularly poorly-communicated survey that also asked about prices and Eric Min originally said wasn’t legit. :rofl:

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That was not sent exclusively to club owners only so target audience was incorrect.

Sorry yeah, I didn’t read your post in that context. :+1:

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Currently Lee, there is not a formal process as our requests during covid outpaced the content discovery tools and reasonable slots on the calendar.

We are utilizing this summer to reassess all content types, slots on the calendar, and quality of the community content (consistency and persistence of ride, do ride leaders show up and host effective, well regarded events on a regular basis) to support holding a public slot on the calendar.

This private channel on the forums is where we’ll start once we have a plan in place. This is a 24/7 TV show in all countries, so there’s a lot of interest and it’s a challenge to curate.

Mark

This is the current toolkit’s use. There are a multitude of users of community tools and we’re working with findings from the past 2 years of beta, the super deep usage of meetups, and community preferences to experiencing content on Zwift to establish the series of tools that will support the requests and requirements of the community.

Feb 26

Today

Well that seems like some decent progress in 6 weeks!

Oh, wait, it seems I misunderstood. You can only edit existing events that Zwift has created, right?

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Correct, the current tool is most helpful (not the only capabilities, just the most relied upon) for editing recurring weekly events - changing courses, changing ride leaders/sweepers, etc.

@Mark_Cote what about just meet-ups with accurate results at the end? That as a tool would be much more widely used IMO as a tool if it was accurate?

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@Mark_Cote why can’t those with private events get access. That saves both my and zwift staff having to manually make changes. Sometimes it takes 2 or 3 emails to setup a ride.as it’s not done right first time.

I hope you can see the complete lack of progress and communication from zwift gives a really negative view on ZHQ from most users. Clubs/anti-sandbagger/Race category enforcement/Year old bugs/removing race forums/removing weight to name just a few things and i’m struggling to see what zwift has made any progress on.

The one group of users that are crying out for clubs are the one group of users that you are not engaging or giving access to the 2 year beta.

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/s
Ah, finally some silence. When I have a busy day, I come here to relax. Utterly motionless, and quiet.
/s

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We’re looking at how we can expand this access. Current toolkit doesn’t allow for any event creation, but does allow for event editing. We’d like to expand to those heavily effected with this use case. That’s where we feel the benefit is most.

Current plan is for event promoters who are hosting 5+ public/private events on a weekly basis. If you’re in this camp, please send me a DM and I’ll ensure you’re on the list.

Mark

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Not directly related to clubs but still under the same general idea of how smaller teams get access to systems that the big guys have.

How do we get access to manage our events on zwiftpower? Tried emailing but no response. It’s pretty frustrating that that big clubs get all the access and events they need and everyone else is looked on by zwift as a 2nd class users.

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Hi Mark,

We currently have a small racing team with a weekly race. I’m wondering how we go about getting in on the clubs end (I’ve done about every Zwift beta test since the beginning, so I enjoy helping test the new features)?. Sorry for the public request. Thanks!

We all used to be asking this …

This was the last known sighting of the club rollout strategy quite some time ago now …

It hasn’t been seen since

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Those members who we felt could benefit most from the current toolkit have been contacted. I sent you a DM today as well, Graham.

Mark

Hi @Mark_Cote ,

I would be very interested to get some early access. My IRL club organises 3 meetups a weeks for about 40 to 50 weeks now. It has been a massive pain going through the hundreds of followers to handpick the members three times a week and we can’t wait getting the clubs feature, even if it is to save us from just this process.

Many thanks.

The current functionality of clubs won’t help you. Although it’s exactly what clubs could be in the future if it ever gets out of beta and given to the smaller clubs.

Ideally i’d like to see the whole events structure re-organised so that anyone can apply for an event (anyone can apply now but there is a preference given to the big clubs to get more and more events, and trial new features etc) and if you get good numbers it sticks. on the flip side if an event repeatedly gets poor numbers it should be removed from the public calendar.

I’d suggest contact zwift events as they seem a lot more open to giving out events recently. A private zwift event would be perfect then you can share the link rather than meetup invites.

The repeat meetup bug is so frustrating and must cause hours and hours of organisers time each week.

Thank you for replying.

I will give the events a go but I fear we are too small (just 11 people atm) for them. A “repeat” function on the meetups would definitely be a big improvement :slight_smile:

All other functions of our virtual “division” of our club have been sorted out between strava and discord.

Shuji, is there a limit to club members?

Thanks

Ray