I still experience the same behaviour, can’t make screenshot with HUD displayed, only clean screenshots available. Can someone take a look at this?
I’ve been having the same problem with my HUD screenshots appearing black and only having clean shots which I can apply on Strava. It worked initially but after a Zwift crash stopped working. I’ve been using my Windows 10 laptop with Zwift set for the full screen mode. I tried taking HUD screenshots using simultaneous press of the Windows and PrtScn button but it did not work in full screen mode. I went into settings in Zwift and changed to Window mode. Wonder of wonders, even the F10 snapshots worked with HUD snapshots showing up again in the Zwift directory. I am getting a HUD photo and a clean photo each time. I switched back to Full Screen Mede and it still is working.