Usually Zwift saves two copies of a screenshot made during a ride, a full screenshot incl. HUD and a clean version without HUD.
Yesterday I noticed in several group rides, that most of my screenhots were saved as full version with HUD only. Missed some good pictures this way.
Did anyone notice the same issue?
I think we only started doing that a month or so ago.
I believe that when you are saving your ride you have the ability to use hudded or hudless by clicking on the screenshot itself.
I think Tom is referring to what gets stored in the pictures folder.
Regardless of your choice when saving at the end of activity there is always 2 copies saved in your pictures folder, one with and one without HUD.
After checking my activity from today I’m still getting both.
Oh, I don’t get that on Android.
Just opened pictures folder on PC. Never knew it did that
That was one way to clear 6gb from my hard drive.
Yes, I mean what is stored in the pictures folder (Windows 11). If it is not a general issue I will observe it and need to remember to turn of HUD first if I want to make a clean picture.
Need to try the functionality James described as well. Never noticed that one can decide to save pictures hudded or hudless on the checkout page.
Thanks Tom - I’ve just checked mine (thanks for the lesson!) and I had clean and HUD photos.
Yep, click on the little icon in the image and it’ll alternate between clean and HUD.
Edit…James already said that!
Everything worked fine again today! And thanks for the hint regarding the feature to disable hud for the uploaded pictures on the checkout page!
Unfortunately, the issue persists. I had a group ride today which I used to make a lot of pictures. Seems Zwift cannot handle a larger amount of pictures or pictures taken too fast in a row. After the ride I had to notice that only some of the pictures I had taken at the beginning of the ride had been saved in a hud-version and a clean version as it should be. All others had been saved as hud-version only. Again, really good pictures that cannot be used now because of all the hud stuff. Is there a limit to this function?
There is an upper limit on the amount of photos that can be taken yes. I can’t remember the exact number but it’s not as many as you’d think.