So I had the kids play on Zwift, no races or anything. While they were having fun the wheel slipped out and I got a yellow caution sign. Easy I thought, discard the ride. No harm no foul. Well, it turns out that even though all the data says I’m a regular Joe Biker, Zwift has put me into some rare air.
I emailed Zwift but I’m really looking forward to my race tomorrow which I can’t enter because Zwift thinks I can do 2100w sprints (at my accurate weight). Help!!!
zwiftpower@zwift.com is the email address to contact for that.
I think the chance of it being corrected by tomorrow is very low.
Also, I know that Zwift is trying to reduce cheating and I’m all for it. But if I’m just bumming around on Zwift please don’t take my values for race numbers. Especially if I discard the ride!
This is Haziel part of the Zwift support team, I was able to find your ticket, and I will reply to your inquiry, I will research and provide you with steps to assist you.
Please check your inbox in the next few hours, and you will find steps to find a solution.
Thanks.
