I’ve tried to raise a ticket but it wouldn’t submit; I’ve tried to email Zwift Support but it bounced back telling me that email@example.com would not be seen by your team. I’ve asked the question under a discussion on ZwiftPower but was ignored. So:
After submitting photo/evidence of weight for a Zwift-organised race (Tour de Bouddica), a couple of riders (my wife one of them) have noticed someone has made changes to their weight settings on ZwiftPower.
This looks like an unauthorised access to personal data by Zwift or the person organising on Zwift’s behalf. And, given their passwords look to have been accessed, this could compromise part or all of their online data (depending on whether they use the same or similar password elsewhere).
The weight change was not made by the riders and it was not made on Zwift itself, only on post-takeover ZwiftPower. Please investigate and let me know who made this unauthorised change, on what grounds they felt they had the right to do so, and who (if anyone) authorised this breach of personal data.