Billing


(Robert Krüger (BOC)) #1

Hej i’ve got a question concerning the billing.

I recently joined ZWIFT and therefore used the 14 days / 50k free trial which ended with 50k cycled on Nov. 20th - my first billing was on Dec. 2nd though. So the first month i got already charged after 12 days? Is that correct?


(Anders Wallin) #2

fwiw mine was billed via paypal the same day I signed up for the paid subscription.


(• skulluxe) #3

Same here… I was billed “Initial subscription” on the 27th of December and just saw that I was billed on January 13th for “subscription renewal”… that is only 17 days apart? What’s the reasoning for this?


(Donnell Miles) #4

donnell miles                                                                                                                     cancel account


(Paul Allen) #5

Donnell,

You can cancel Zwift on this page: https://my.zwift.com/billing/membership