Billing

Hej i’ve got a question concerning the billing.

I recently joined ZWIFT and therefore used the 14 days / 50k free trial which ended with 50k cycled on Nov. 20th - my first billing was on Dec. 2nd though. So the first month i got already charged after 12 days? Is that correct?

fwiw mine was billed via paypal the same day I signed up for the paid subscription.

Same here… I was billed “Initial subscription” on the 27th of December and just saw that I was billed on January 13th for “subscription renewal”… that is only 17 days apart? What’s the reasoning for this?

donnell miles                                                                                                                     cancel account

Donnell,

You can cancel Zwift on this page: https://my.zwift.com/billing/membership