Bandmerch Order ZWXXXX 10/14/2017


I bought the Zwift ANT + Starter pack two business day delivery exactly week ago. I have not received the package yet. I email Bandmerch who apparently is Zwift  merchandising services’ inquiring an explanation why I have not received the pack all I got is an email acknowledging my inquiry with request #122944. Please advise! 

You should submit a ticket:


That’s what I did. 

| Thank you for your order! We appreciate your patience! Your order is indeed scheduled to ship! A tracking will follow asap.

We sincerely appreciate your business and hope you enjoy your purchase!
Please let us know if we can be of further assistance.  |

A Customer Service Representative has updated your help request #122944, Order ZWxxxx 10/14/2017.

Warm Regards,