Application Hang - Event 1002

Hi everyone,

My Zwift continues to crash on a regular base. I shared my logs with Zwift and I’ve followed all their instructions. All drivers are updated so I’m just lost at this point.

The error message that comes up is the following;

The program ZwiftApp.exe version stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance control panel.
Process ID: 8e8
Start Time: 01d8571a6be16d18
Termination Time: 7
Application Path: C:\Program Files (x86)\Zwift\ZwiftApp.exe
Report Id: 43c17f8e-f8c9-4b28-98d8-f439cf4a46ae
Faulting package full name:
Faulting package-relative application ID:
Hang type: Unknown

The event data is

C:\Program Files (x86)\Zwift\ZwiftApp.exe


Below are my Computer specs.

Processor: AMD Ryzen 5 3600 6-Core Processor (12 CPUs), ~3.7GHz
Memory: 16384MB RAM
Available OS Memory: 16310MB RAM
Page File: 8986MB used, 9756MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 12
DX Setup Parameters: Not found
User DPI Setting: 96 DPI (100 percent)
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
Miracast: Available, with HDCP
Microsoft Graphics Hybrid: Not Supported
DirectX Database Version: 1.0.8
DxDiag Version: 10.00.19041.0928 64bit Unico

Thanks for your help!

Zwift is not working with any AMD graphics cards at the moment.

Thank you