Both me and my dad bought each a Apple TV gen 3, but videos doesn’t upload, on mine I can see the progress bar under the video during save reaches 1/4 of full (the green upload bar) and then it saves. I don’t get any videos uploaded to Strava, if I manually use companion to record a video clip it shows up and the same happens, but I can manually upload it to Strava after from my phones photo library, but wish the auto upload on Zwift itself worked, no idea what’s causing it. TvOS is the latest, same with Zwift
Hi @Amund_Andre_Hole, welcome to Forums. This is Juan from Zwift.
I appreciate you taking this opportunity to post your query. We haven’t received any reports like this recently, but don’t be discouraged; we are here to help. I will share your situation with my team for more information. In the meantime, I hope you don’t mind helping me out by checking out the following.
- To upload videos, please make sure you have Video Sharing enabled in your Zwift Settings.
- Please note that videos and images may take 8-10 minutes to appear.
If the issue continues or if we don’t get back to you promptly, please feel free to reach out to us at support@zwift.com for more personalized assistance. We’re here to help!