App freezes on the jump location

App freezes on the Jump to location of another Zwifter. Please investigate and fix. You have to restart the app but you lose the connection when you do this.

Haven’t noticed this. When you want to report a problem, please share what you are running the game on since suggestions vary depending on what you are using.

Game is running on Win 11 OS and the Companion app is on my Iphone 13 current OS level.
When you click on the Jump to a Zwifter Location on the companion App it allows you to Jump but then the app stays on the same screen. You have to swipe it away and restart the app which dissconnects your bluetooth connections.

Just to clarify, you are saying it freezes on the PC, not the Companion app right? Can you tell me more about the PC like the make/model of it or the CPU/GPU/RAM configuration? If it’s a laptop it probably has a sticker on the bottom with the model ID. I have used the teleport function several times recently on a Windows 10 machine and haven’t had any problem with it. I initiated the teleport using the in-game action bar, not the Companion app.

No it freezes on the App, So I have not used the in-game action bar to see if that works, its a bit awarked useing a mouse on the handle bars lol, so I use the Companion App for almost everything as its way more convienent.