Last winter (2019-20) I had occasional issues with dropouts while riding in Zwift.
This winter (2020-21) the dropouts are a regular occurrence and are driving me mad.
Equipment- Tacx Flux 2 trainer, either Samsung Galaxy S5e tab or S7 tab (will happen with either tablet).
What is the problem- During rides (not workouts) suddenly my power output will read “—” and my avatar just slows down to a stop.
What has been tried to fix this- 1) When this happens I have tried to back out to the menu and re-pair the trainer. The trainer is paired up, and even if I re-pair it Zwift responds with “No Signal”
2) BLE dongle with USB cable to get sensor closer to trainer.
3) New tablet (S7)
4) New Wi-fi router. I now have excessive bandwidth and signal strength available in my pain cave.
So none of this has fixed the dropout problem. The only solution I have found is to close the Zwift app and restart it, but if I do that I have to start my ride over.
So this is the question: I have seen that the companion app has a stop button when it is paired and you are riding. Can I use this to stop the ride, close Zwift, restart Zwift, then resume my ride from where I was when the dropout happened? If not, why not? This would be basic programming to provide such a feature. I am not the only subscriber who deals with this problem. A viable solution for this problem needs to be added to Zwift for all platforms!