Android app connection issues

(Alan) #1

I have attempted 5 or 6 events now and managed to compete in two of them, and tonight I think I figured out what is going on. I open the app on my phone, get connected to my hr and speed / cadence sensors, then start to ride. I then try to cast my screen on to my TV using Samsungs “smart view” setting in the phone and I lose all connection to my sensors.

I am unable to reconnect while still in the app, yet other apps on my phone (strava, wahoo fitness) easily recognize my sensors as connected so it isn’t a sensor issue.

However, from testing tonight it does seem if I open the app, then screen cast, then connect my sensors I am able to ride and have the phone screen be on the TV with no issues.

this seems to be an order of operations issue, so I will try and remember to do the TV first. I jut thought this might help others left sitting at the start line unable to move because their sensors dropped at the last second.

My setup is:
Samsung Galaxy S8
Zwift app v42 1.0.33271
Wahoo Tickr heart rate monitor
Wahoo BlueSC speed and cadence sensor
CycleOps Fluid 2 trainer
Samsung TV

(Lauren) #2

I remember hearing another report of someone having this issue with the Samsung TV! Thanks for pointing out how to get it to work right by following the steps in order.