Generally, the haptic feedback on the play controllers is good: braking feels like mechanical brakes on a textured rim. Shifts pop as they should. Ride Ons are a recognizable buzz.
When you’re steering in a crowd, however, your avatar’s progress is slowed or blocked by other riders. There should be haptic feedback to register that the game knows you’re trying to turn, but there is an obstacle in the way.
At the moment there is no feedback and it makes it seem like the buttons are broken.
I’d suggest a tick-tick-tick until (1) your avatar can clear the riders in the way or (2) you depress the steering button.
You could also add this feedback to the controller if you try to turn off the road into the ditch. 