503/504 error on PC and mobile

Trying to join for a planned session, and am experiencing 503 and 504 errors when trying to log in:

503 Service Temporarily Unavailable

Not just me, my two fellow Zwifters experiencing the same thing…

https://status.zwift.com/ saying everything is green and ok though…!?

And… it suddenly working for us all!

Hi @Jonathan_Jenkyn

We’re sorry that you had this issue. We had a brief server outtage that lasted about 10min. That has since been resolved and you should be able to log in now

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It’d be good if your canary testing for login was more frequent, and was reflected on the status page (which it was not). I started getting frustrated because I thought it was some error on my side of the fence (Obviously 503 is a s server side issue, but still) and started testing different configurations. If it had been noted on your status page, I would have sat back and waited for it to turn green before trying anything.

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The status page is sadly almost never updated. I’ve never heard an explanation for why that’s so hard.

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They update the status page when the users point out something that’s broken.

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I’m happy to help via DM to implement this: https://docs.aws.amazon.com/AmazonCloudWatch/latest/monitoring/CloudWatch_Synthetics_Canaries_Create.html