502 Error - Cant Log into Zwift APP

Bugs and Support
1

Anyone else unable to launch on PC keep getting 502 bad gateway error.

2

Are you using a VPN or Proxy?

Have you tried restarting your modem and router?

This sounds like it could be an issue with your ISP.

3

Yeah I can’t get in either

4

Can’t get in on either pc or ipad

5

OK, there seems to be an issue on Zwift’s end, I cannot access zwift.com/status or my.zwift.com

@shooj can you look into the issue.

6

I also cannot enter, Zwift computer, Zwift companion and Zwift.com

7

502 here to. Can’t login on pc

8

Same here, 502 gateway

9

not working on pc, or android

10

Same, since 13:55 eastern.

11

Same here. No access on PC. 502 error.

12

I just got in on Android no problem

13

Same here, gave up after 10 min. My ISP can resolve Zwift.com and I can ping it. I just couldn’t fully load the Zwift website and get getting 502 HTTP error. Betting one of the Zwift load balancers got COVID 19.

2 Likes
14

Ok, I was just able to login.

15

https://status.zwift.com/ is also up and showing no issues

16

That’s is weird I cannot access that site. What DNS servers are you using?

17

Seem like it is hit or miss.

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1 Like
18

Same. From US here

19

This could be outside of Zwift’s control given the info that has been posted on this thread.

20

https://downdetector.com/status/zwift/

Zwift say they are aware of the issue and are working on it.

2 Likes